Singsale's failed promise to deliver
Two weeks ago, I ordered something from SingSale.com.sg for my sister and brother in-law. But it never arrived in time for Christmas. So I just sent an email to SingSale to ask them to cancel my order and refund me the full amount. I don't care that they have 'dispatched' it. If you promise it will be here in time for Christmas, then make sure it arrives in time for Christmas. Don't wait till after Christmas to dispatch it.
I bought a bag from them last week. Needless to say, that will be the last transaction with them ever.
I'll stick with BrandsFever next time. Better service, faster deliveries, and always great deals.
-----------------------
Edit:
I filed for returns and have sent the item back. However, there is still no response from them on how I can get my refund.
Found this forum thread about NZsale, another company in NZ with same concept, founded by the same parent company, OZsale. Apparently I'm not the one who's getting little or no response (or useless responses) from their customer service personnel.
Other blog posts:
On HardWareZone forum (EDMW):
Related:Shopping on Deal Sites in Singapore! View the full list of Deal Sites here, and see which ones you like best! :)
